REVISION AND PRACTICE

Test your understanding

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1. A seller wants to “track orders.” What clarifying question would you ask?

2. A sales manager receives reports through the sales team. Primary, secondary or tertiary user?

3. Is “the product should appear within 5 seconds” functional or non-functional?

4. Why might a focus group reveal something that separate interviews do not?

5. Write one user story for a seller wanting an email alert about low product ratings.

6. How could you divide “View inventory” into smaller stories?

Suggested answers and reasoning

Answer 1: Which orders to track: delivered, in transit, or returned?

Answer 2: Secondary in the lecture classification: the manager receives the output indirectly through the sales team.

Answer 3: Non-functional — it specifies how the system should behave.

Answer 4: A focus group brings several stakeholders together, so it helps gain consensus and highlights areas of conflict or disagreement; an interview offers only one perspective.

Answer 5: As an independent seller, I want an email when a product receives a 1- or 2-star rating, so that I can investigate possible problems quickly.

Answer 6: Feature 1a: View all products in inventory in a single page; Feature 1b: Add pagination and filters.

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