SECTION 04 / 19
Five ways to gather requirements
Users identified for the Seller Portal: independent sellers, sales team/manager of companies, advertising department, logistics/shipping company manager, buyers, banks. How do we gather requirements from them?
THINK You have been commissioned by Amazon to build the Seller Portal. How do we gather requirements from independent sellers, sales teams/managers, the advertising department, logistics/shipping managers, buyers and banks? Pause and write down your responses before reading further.
Technique
Questionnaires
Interviews
Focus groups and workshops
Naturalistic observations
Studying documentation
| Technique | Purpose |
|---|---|
| Questionnaires | Answering specific questions |
| Interviews | Exploring issues |
| Focus groups | Collecting multiple viewpoints |
| Naturalistic observations | Understanding context |
| Documentation | Procedures, regulations, standards |